Returns & Exchanges

At Shopify Hardware Store, we stand behind the quality of our tools and equipment. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Verify Eligibility

  Ensure your hardware is in its original packaging, unused, and includes all manuals and accessories.

• 2.
  Initiate Request

  Log into your account portal and select the order you wish to return to generate a prepaid shipping label.

• 3.
  Pack Securely

  Place the items in a sturdy shipping box with sufficient padding to prevent damage to heavy or fragile components during transit.

• 4.
  Ship and Track

  Drop off the package at any authorized carrier location and keep your tracking number until your refund is processed.